TLS 1.0 End of Life

Starting July 1, 2016, Insala will begin disabling support for the outdated TLS 1.0 SSL encryption protocol. The disablement of TLS 1.0 will prevent access to the Insala Suite portal by web browsers that support only this older protocol.  We will continue to support newer versions of TLS including 1.1 and 1.2.

TLS ensures that a connection to a remote endpoint is to the intended destination through encryption and endpoint identity verification. Insala web connections use TLS as a key component of security.

Why is this happening?

We take the protection of our customers' data very seriously. The disablement of TLS 1.0 is being undertaken so we can maintain the highest security standards and promote the safety of your data as well as align with industry-wide best practices. TLS 1.1 and 1.2 have already been enabled.

When is this happening?

This will go into effect on July 1^st, 2016.

How can I prepare?

Make sure that your internet browser is up-to-date.  Visit this test page to see if your web browser is ready for the transition.

For more information on your internet browser of choice, please click here. 

Am I ready for this?

If when logging into your web portal you see the following pop-up notification, you may not be ready for the change:

Here is a compatibility list of browsers that are prepared for the change: