To comply with the strictest global data privacy and security requirements, the EU GDPR, all user data stored within the Insala Suite portal is hosted by our data center partner Rackspace, one of the top tier facilities in Europe. Data is physically stored in London, UK with redundant backups further located in the UK. Data is encrypted both in transmission and storage.
In regards to data retention, Insala will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.